Protégé Keyset Interactive Display and Function Keys
Protegé Soft Keys heop you save
time when you process calls. Use these interactive function keys in association with the
keyset display to access many call processing features, including these examples: |
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Directory Dialing Just touch the function key to look up a number in
these directories: Intercom (icm), System (sys) or Individual (ind). Enter the first few
letters of the person’s name, and it will show on the display. Then press the
function key to dial. |
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Calling An Unattended Extension When you call Kim and get no answer, Protégé
gives you 3 fast function key options:
F-1 Request a callback (cbck)
F-2 Leave a message (msg)
F-3 Leave a voice mail message (vm) |
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Password Change / Lock Phone Touch a function key to change your user password,
or touch another function key to lock or unlock your phone. Locking your phone will
prevent unauthorized users from placing central office line calls from your phone while
you are away from your desk. You can still make and receive intercom calls, and receive
central office calls when your phone is locked. |
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Supervisor-Agent Help Request Vicky can request help from her supervisor. The
supervisor then has 3 function key options:
F-1 Answer (ans) Vicky’s request and
be conferenced in on the call
F-2 Acknowledge (ack) the request by
sending a message
F-3 Reject the request |
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Answering Machine Emulation Screening
Voice Mail Works like your
home answering machine to let you listen to a caller as they leave a voice mail message or
you can reject the option to listen |
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Answering Machine Emulation Picking Up
A Voice Mail Call After
choosing to listen, you can touch the function key to pick up and talk to the caller, or
exit and let the caller continue to leave a message. |
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Premises Message You can display a text message on your phone, and
the same message will appear on the phone of anyone who calls you internally from a
display keyset. While six messages are programmed system wide, you can program one message
from your keyset and change it as often as you like. |
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Incoming Calling Line Identification
(ICLID) Depending on the
service your phone company offers, Protégé can display the caller’s name or number
on an incoming call while the call is ringing. When you answer, the display changes to
normal answer information. You can press the function key to review the information during
the call. |
| Contact your
Sprint Products Authorized Dealer to find out how these and more Protégé applications
can wrap around your business needs |
